Frequently asked questions and contacts

Yes, shareholders will be invited to attend our Annual General Meeting (AGM) every year. If there's a particularly important matter that can’t wait until the next AGM, shareholders may be called to an Extraordinary General Meeting.

You can view the annual report online. These can be found in the Investor Relations section of our website under Results & Reports.

You can buy and sell our ordinary shares through a financial adviser or stockbroker or an online share trading platform that offer a similar service. The commission charges for buying and selling shares will vary depending on the organisation.

The company’s transfer secretaries will be happy to help if you have a question. Please see contact details below.

As an investor, you should be aware of common investment scam tactics in the market. The scams usually start either by receiving a brochure in the mail, or a sales representative making contact via phone or email. Hard sell tactics will be employed to pressure the victim into a transaction; for example, the shares will be offered at a low price valid for a very limited period, with guaranteed high returns, and payments must almost immediately be made to an offshore account.

To prevent yourself from falling prey to such scams, it is always advisable to validate the authenticity of the offer by checking the registration of the individual selling you the shares, or contacting the company whose shares are being offered. If you are in any doubt, check with your own bank's fraud team before investing. For more helpful tips on protection against investment fraud, visit Computer Share.

If you suspect you or someone you know, may have recently fallen prey to investment scams, contact the transacting bank immediately to attempt to stop payments from being made.

The AGM reviews Standard Bank performance over the past year and gives shareholders the opportunity to ask questions and vote on key issues. These include the approval of the annual report and accounts, the election of directors and the re-election of auditors.

Shareholders can ask questions relating to items on the meeting agenda, as well as general questions about Standard Bank and its activities. There may also be special issues to vote on.

If you're unable to attend in person, you can still get your views heard. If shares are registered in your name, we’ll send you a proxy form before the meeting, allowing you to vote for or against each of the items (also called 'resolutions') on the agenda.

Alternatively, you can nominate someone else to attend the meeting and vote for you as your proxy. If your shares are registered in someone else's name, they'll receive the proxy form.

Our official accounting currency is the South African Rand.

Our stock symbol changes depending on which stock exchange market you are operating in. Here are the most common ones:

Johannesburg Stock Exchange and A2X: SBK
Namibia Stock Exchange: SNB

AGMs are generally held in June each year. Head to our Shareholder Calendar for more information on upcoming events.

All upcoming shareholder related announcements and events are listed on our Shareholder Calendar.

Standard Bank Group ordinary shares are listed on the Johannesburg Stock Exchange, A2X and the Namibia Stock Exchange.

You can view recent Johannesburg Stock Exchange announcements on the Announcement Page on our Investor Relations website.

You can also register to receive email updates of announcements via the following link The Vault.

Standard Bank Group has two preferences shares in issue, the share codes are SBKP and SBPP.

You can get details of Standard Bank Group preference shares using the following link: Preference Share Documents

You can get details of Standard Bank Group preference share dividends declared using the following link: Dividends

You can get details of Standard Bank Group shareholders on the Investor Relations website under “Equity Investors” using the following link: Shareholders.

You can get details of Standard Bank Group ordinary dividends declared using the following link: Dividends

South Africa: Computershare investor services proprietary limited

Namibia: Transfer Secretaries (Proprietary) Limited

Please see contact details below.

The company’s Investor Relations will be happy to help if you have a question. Please send an email to the following address: Investor Relations

The company's transfer secretaries will be happy to help if you have a question. Please see contact details below.